The warranty period begins when the product is delivered to the customer. If the product is replaced by a new part the warranty contains:
A. delivery of the new part in a product purchase
B. delivery and installation of the new part in an installation agreement
Skaala grants a 10-year warranty for functionality of the products. The warranty is valid only if products have been installed and maintained according to the instructions and have not been damaged by water or the sun *
Skaala grants a 10-year warranty for that its doors resist warping. The door does not warp permanently more than 5 mm. The warranty is valid only if products have been installed and maintained according to the instructions and have not been damaged by water or the sun.
A 5-year warranty against air leakage is granted for the insulation glass elements in all Skaala products.
Please note: The warranty of insulation glass elements concerning thermal stress becomes invalid if dark blinds or other dark blackout implements are used with the glass elements. Using such equipment in the immediate vicinity of the insulation glass elements increases the risk of thermal shock due to a steeply rising temperature. A thermal shock can break the glass element.
Skaala grants a 2-year warranty for the construction of the windows and doors. The warranty applies to the constructions of the doors and windows, the materials and additional equipment listed in the order confirmation.
The warranty is valid only if the products have been installed and maintained according to the instructions and have not been damaged by water or the sun. Any modifications made to the construction of the products without Skaala’s approval in writing are forbidden and make the warranty invalid.
WARRANTIES / EXTRACT
The full wording of our warranty conditions, the exact preconditions for the application of the warranty, and what you should do in the event of a claim, can all be found in the Skaala’s Owners Manual. You will receive this booklet when your Skaala products are delivered.
*The warranty only applies if the products have been installed and maintained in accordance with the specified instructions and have not been damaged by water or sun. The effect of water means that the building does not have a proper foundation, or roofing outside to prevent rainwater from spilling onto the surface of the door, or inside (e.g. in bathrooms) it is not prevented that the door is exposed to higher humidity than normal. With regard to the effect of the sun, the warranty is not valid if the maintenance of the door has not been carried out in accordance with Skaala’s instructions.
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